Privacy Notice

Last updated April 15, 2024

This privacy notice for TJ Cycleworx ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at http://www.tjcycleworx.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at tom.j.holland@hotmail.co.uk.

Summary of Key Points

  • What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we receive any information from third parties? We do not receive any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
  • What are your rights? Depending on your location, you may have certain rights regarding your personal information.
  • How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on to process your personal information?
  4. When and with whom do we share your personal information?
  5. Do we use cookies and other tracking technologies?
  6. How long do we keep your information?
  7. Do we collect information from minors?
  8. What are your privacy rights?
  9. Controls for do-not-track features
  10. Do we make updates to this notice?
  11. How can you contact us about this notice?
  12. How can you review, update, or delete the data we collect from you?

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you provide to us when you express an interest in obtaining information about our Services, when you participate in activities, or when you contact us.

Personal Information Provided by You

The personal information we collect may include:

  • Names
  • Phone numbers
  • Email addresses
  • Contact preferences

We do not process sensitive information.

Information Automatically Collected

Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

The information we collect includes:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information collected automatically when you access or use our Services.
  • Device Data: Information about your computer, phone, tablet, or other device used to access the Services.
  • Location Data: Information about your device’s location (if you allow this feature).

2. How Do We Process Your Information?

We process your information for the following purposes:

  • To request feedback and communicate about your use of our Services.
  • To send marketing and promotional communications (if in accordance with your preferences).
  • To identify usage trends and improve our Services.
  • To determine the effectiveness of marketing campaigns.
  • To save or protect an individual’s vital interest.

3. What Legal Bases Do We Rely On to Process Your Information?

We only process your personal information when we have a valid legal reason to do so, such as:

  • Consent: You have given us permission to process your personal information.
  • Legitimate Interests: When processing is necessary to achieve our legitimate business interests.
  • Legal Obligations: Compliance with our legal obligations.
  • Vital Interests: Processing necessary to protect your safety or that of another individual.

4. When and With Whom Do We Share Your Personal Information?

We may share your data in the following situations:

  • Business Transfers: During mergers, sales of assets, or acquisitions.
  • When using Google Maps Platform APIs: We may share information with Google APIs.

5. Do We Use Cookies and Other Tracking Technologies?

Yes, we may use cookies and other tracking technologies to collect and store your information.

6. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless required otherwise by law.

7. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age.

8. What Are Your Privacy Rights?

In some regions, such as the EEA, UK, and Switzerland, you have rights that allow you greater access to and control over your personal information. These may include:

  • Requesting access, rectification, or erasure.
  • Restricting or objecting to processing.
  • Data portability.

To exercise your rights, contact us at tom.j.holland@hotmail.co.uk.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. Currently, no uniform standard for recognizing and implementing DNT signals has been finalized.

10. Do We Make Updates to This Notice?

Yes, we may update this notice as necessary to stay compliant with relevant laws.

11. How Can You Contact Us About This Notice?

If you have questions or comments, you may email us at tom.j.holland@hotmail.co.uk or contact us at:

TJ Cycleworx
Unit 42/43
Cwmdu Industrial Estate
Swansea
West Glamorgan
SA5 8JF
Wales

12. How Can You Review, Update, or Delete the Data We Collect From You?

Based on applicable laws, you may have the right to request access to, update, or delete your personal information. To make such a request, please submit a data subject access request.